Frequently Asked Questions

  • What do we solve with our products? 

4i Platform offers comprehensive solutions to address challenges in industrial production management. Our products optimize processes, monitor in real-time, prevent failures, improve quality, and manage energy efficiency. With advanced tools, we help achieve greater efficiency, reduce costs, and gain a competitive advantage. 

  • What benefits does 4i Platform provide? 
  1. Production optimization and improved efficiency. 

  2. Real-time monitoring for informed decision-making. 

  3. Predictive maintenance to reduce downtime. 

  4. Enhanced product quality. 

  5. Energy efficiency management and optimization. 

  6. Data-driven decision-making. 

  7. Integration with existing systems. 

These benefits result in greater efficiency, cost reduction, and improved competitiveness in the market. 4i Platform offers customized solutions to drive success for businesses in the industry. 

  • What type of companies can use our product? 

Small and large industries from various sectors that want to monitor their production processes and measure their level of production efficiency. 

  • Is specialized personnel required for the installation? 

The system is fully configurable. 4i Platform takes care of training and providing support materials to our customers so that they can modify configurations as needed. 

No, specialized personnel are not required for the installation. 4i Platform handles the training and support for our customers to ensure they can make any necessary configurations themselves. 

  • Can I start by measuring one machine and then more? 

Yes, depending on your subscription, you can measure the number of machines (measurement points) you want. 

Standard: 15 machines 

Professional: 60 

Enterprise: Unlimited  

  • Can I connect old machines? Is it possible to connect old machines to the 4i Platform system? Does the software work on an old machine? 

Our software is flexibly adaptable to both modern machines and older equipment, simplifying production management in any type of company. 

  • How long should I wait to start using the system once it is installed? 

Once the installation is complete, you can start measuring the performance of your machines using our data analysis tool. 

  • Can I connect management systems like ERP? Is it possible to connect the 4i Platform system to other management systems (ERP)? 

Yes! Our data processing software allows establishing connections with PLCs through communication protocols like Ethernet, IP, and OPC client systems. 

  • Is it possible to customize the system according to the data that interests me the most? 

Our product portfolio consists of standardized solutions to address common issues in industries, generating specific types of information. 

Additionally, we offer tools to develop and resolve other issues that the customer may have or need to address. 

  • How soon will I be able to see the results? 

The system generates real-time information, so as soon as it is configured, it begins generating measurements. Depending on the solution used, it will produce different types of results, and for this, we offer 4 solutions. 

OEEasy: Visualize the overall equipment effectiveness rate, control your production process, and enhance your plant’s performance. 

CEnergy: Monitor energy consumption, optimize the production process, visualize real-time energy flows, and improve energy efficiency through KPIs. Reduce machine downtime and increase overall efficiency and resource utilization. 

ELT: Monitor the machines’ useful life to prevent failure or deterioration. 

SPC: Our Production Tracking Software empowers you to verify the quality of your production, efficiently track batches, and monitor production lines through comprehensive statistical data. 

For example: 

A customer who tried OEEasy reported that within two weeks of using it, their production line had increased by 50%! Just by measuring and monitoring the line in real-time.

  • How long does the installation process take? 

We estimate a period of two weeks to set up our devices and software that will assist you in production planning and control, as well as your machinery.  

  • Do you have a developer website?

Yes, https://dev.4iplatform.com/ is website with information on how to connect to the system by programming with REST APIs.

Leave manual data collection behind with 4i Platform

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